Cremtor Ltd is committed to safeguarding the privacy of our website visitors. Please take the time to read through our website privacy policy.

This policy applies to where Cremtor Ltd is acting as a data controller with respect to the personal data of our website visitors that they provide to us through the use of an email form, newsletter sign up form and user registration.

Upon your first visit to the website, we will ask for your consent to use cookies. These cookies can help enhance your browsing experience on our website. You can read more about our use of cookies on our Cookies Policy.

Our website has been secured using an SSL certificate. This means that your connection between your device and the website server is fully encrypted which will prevent attackers from stealing your information.

In this policy, “we”, “us” and “our” refer to Cremtor Ltd .

How we use your personal data

The data that you submit through a contact email form on this website will be used exclusively by Cremtor Ltd . This data will be solely used to respond to your message that has been submitted. This data will be kept securely for the duration of the contact between you and Cremtor Ltd . At any time, you can request that this data is removed from our records and destroyed.

The data that you submit through a newsletter sign up form will be solely used for the purpose of email marketing as stated by the purpose that is stated on the signup form. At any time, you can request to be removed from our email marketing lists either by contacting us by telephone, or by the use of the unsubscribe link present on the emails.

If you have signed up for an account on our website you will need to input your profile data. This may include your name, email, telephone number and your address. This information will be kept on record for the duration of the time that you have an account with us. This data maybe used for purchasing and invoicing. If you require your account to be deleted and your personal data destroyed from our systems, you can request this directly to us. Or by deleting your account from our website.

Information Collection & Use

Cremtor Ltd is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Cremtor Ltd does not sell any customer lists or e-mail addresses. your name may, however, disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to:

• conform to applicable law or comply with legal process served on https://cremtor.co.uk ;
• protect and defend the rights or property of https://cremtor.co.uk , the website, the users; or
• act under exigent circumstances to protect the personal safety of users of https://cremtor.co.uk , the website, or the public.

Do you need to provide us with your information

Viewing our website does not require you to send us any of your personal or sensitive data. The only data that we require through the website is your name, email address and telephone number. This is only requested when you are sending us an email message via a contact form on our pages or when placing an order through our shop section.

This data is collected only so that we can respond to your question or query in a timely manner.

Anonymous Information

In addition to the use of personal information, https://cremtor.co.uk may also gather anonymous information which may be used by Cremtor Ltd . Generally, this information is collected through “traffic data” and may entail the use of Cookies and IP addresses or other computer related means.

Cremtor Ltd uses such traffic data to help determine how our users use parts of the website so we can analyse trends, administer the site, track user movement, and gather broad demographic information for aggregate use to deliver a better experience for you. IP addresses and other traffic data are not linked to personally identifiable information.

Your Rights

Under the General Data Protection Regulation, all users have specific rights regarding their data that has been submitted through this website. You can contact Cremtor Ltd to:

• Request access to the information that Cremtor Ltd holds about you.
• Correct any information that Cremtor Ltd holds about you.
• Request to have your data erased that Cremtor Ltd holds about you.

Contact us to resolve issues with your data

Should you need to contact Cremtor Ltd to update your data or to have your data removed from our systems then please contact us using the details on our contact page.